PredictoMobile, LLC ("PredictoMobile™," "we" or "us") operates the PredictoMobile™
website located at www.predictomobile.com (the "Website"), and the PredictoMobile™
service that includes the provision of interactive mobile content, such as news
alerts, sweepstakes, surveys and quizzes, available online or via text messaging
("Service"). This privacy policy ("Privacy Policy") outlines the privacy practices
associated with the Website and the Service and covers our treatment of personal
information that we collect when you: (a) visit the Website; (b) register for
the Service, either as a premium member ("Premium Member") or a basic member
("Basic Member" and together with Premium Members, "Members"); (c) enter any
of the various drawings and/or sweepstakes that we may offer from time to time
("Sweepstakes"); (d) respond to any of our surveys or quizzes ("Surveys"); and/or
(e) submit any other material to us, such as comments on surveys, user profile
information or personal quotes relating to redeeming Loyalty Points or winning
a Sweepstakes. By visiting the Website, subscribing for the Service, responding
to a Survey or entering a Sweepstakes, you agree to be bound by the terms of
this Privacy Policy. It is important that Website visitors, Members and Sweepstakes
entrants are fully informed about the use of their personal information.
Personal Information We Collect From You
Registration. When you register for our Service as a Premium
Member, we require that you provide your mobile telephone number and provide
and retain the PIN number that we supply to you. If you register on our Website
for a Basic Membership or if your Premium Membership is converted into a Basic
Membership, we require that you provide your email address. On our registration
page we ask our Members to provide their: (a) first and last name; (b) home
address; (c) email address; (d) home telephone number; (e) date of birth; (f)
time zone; (g) screen name; (h) an icon or photograph; (i) a personal quote;
and/or (j) any other information from or about an individual that we may request
from time to time. This information is not required in order to complete registration.
We also collect your IP address when you register. We refer to information that
identifies you such as your name, cell phone number, email address and home
address as "Personally Identifiable Information" in this Privacy Policy.
Website Visitors. We collect information when you visit the
Website through cookies, clear gifs and other means such as your IP address,
browser type, ISP, referring/exit pages, operating system, date/time stamp and
clickstream data. We store this information ("Log File Information") in log
files.
Sweepstakes. If you are not a Member and mail in an entry
for a given Sweepstakes, we collect your name and mailing address, home or cell
phone number, and Sweepstakes ID when you enter the Sweepstakes. We do not collect
Social Security Numbers unless you are a Sweepstakes winner. If you win one
of our Sweepstakes, you will be required to provide your mailing address if
we have not already collected it and the following additional personal information
(please see the applicable Sweepstakes Rules for additional details): (i) Social
Security Number; and (ii) a copy of a government issued photo identification.
If you win one of our Sweepstakes, we also require that you complete and submit
a release which allows us to identify you as a winner on the Website and in
other promotional materials. We may also ask you for a quote and a photograph.
How We Use Personal Information
Any personal information that you submit to us remains your property however,
we may use this personal information to administer the Website, Service and
Sweepstakes as described below.
Text Messages and Other Communications. Premium Members will,
in general, receive surveys and other communications periodically, typically
weekly. Premium Members may control the frequency with which they receive communications
by changing their account preferences on the Website. Basic Members may also
receive communications from us, typically via email.
Service-Related Announcements. We will send you service-related
announcements when it is necessary to do so. For instance, for Premium Members
we send text messages monthly to remind you that your membership is being renewed.
If you cancel your membership, we may send you a confirmatory text message or
an email.
Customer Service. Based upon the Personally Identifiable Information
that you provide to us, we will send you a welcoming text message or, for Basic
Members, an email verifying your username and password. We will also communicate
with you in response to your inquiries, to provide the services you request
and to manage your account.
Supplementation Information. We verify the cell phone numbers
submitted by Premium Members when they sign up with information provided by
a third party.
Log File Information. When you visit our Website and use our
Service, we use Log File Information and survey responses to create a "profile"
of your preferences. We tie your Personally Identifiable Information and your
Survey responses to information in the profile to tailor the Surveys that we
send to you, and to improve the content of the Website. We also use this information
to analyze trends, administer the Website, track users' movements around the
Website and gather demographic information about our user base as a whole. We
link this automatically-collected data to Personally Identifiable Information.
We do not share your profile with other third parties.
Information Sharing and Disclosure
Aggregate Information (Non-Personally Identifiable Information).
We compile aggregated demographic information about our Members to better focus
our Service to meet our Members' needs, preferences and to assist in our marketing
efforts. We may also share aggregated data about our Member base including the
number of Members that we have. We compile Survey responses and post the results
on the Website and may use the results in advertisements and other promotional
materials. We may also compare a Member's response to a particular Survey to
determine the number of loyalty points awarded. Except as noted above, we do
not link aggregate user data with Personally Identifiable Information.
Personally Identifiable Information. We do not share Personally
Identifiable Information with third parties for promotional purposes. We reserve
the right to change this policy; if we do so, we will inform you of the change
and afford you the opportunity to opt-out of having your Personal Identifiable
Information shared.
Service Providers. For Premium Members, we share your cell
phone number with third party billing companies, cell phone carriers and our
third party customer care call center to facilitate billings, to process credits
and refunds, for customer service and to communicate with you via text message.
We may, from time-to-time, supplement the information we collect from you with
outside records (e.g., information we obtain from other companies, including
wireless providers) to enhance our ability to serve you. We may also share your
Personally Identifiable Information with third parties so that we can award
prizes to Sweepstakes winners and when Members redeem loyalty points. These
third parties are prohibited from using your Personally Identifiable Information
for any other purpose.
Legal Disclaimer. We reserve the right to disclose your Personally
Identifiable Information: (a) as required by law and/or to comply with a judicial
proceeding, court order or legal process served on the Website or PredictoMobile™;
(b) when we believe that disclosure is necessary to protect our rights; (c)
if we believe that you are in violation of the terms and conditions of this
Privacy Policy, our Terms of Service, any applicable Sweepstakes Rules or any
other of our operating rules, policies and other supplemental terms and conditions
or documents that may be made available by us from time to time; or (d) if PredictoMobile™
is, or its assets are, sold or acquired.
Cookies and Pixel Tags
"Cookies" are small pieces of information that are stored by your web browser
software on your computer. The use of cookies is now an industry standard and
used by most major websites. We use cookies to recognize you and personalize
your viewing experience on the Website. For example, we use cookies to recognize
user access privileges to the Website, to track Website usage and traffic patterns
and to estimate our Website traffic. Although most web browsers are initially
set up to accept cookies, if you prefer, you can decline the placement of a
cookie on your hard drive by using the appropriate feature(s) of your web browser
software (if available) to delete the cookie. Please note, however, that certain
areas of the Website may not function properly if your web browser does not
accept cookies. A "pixel tag" is an invisible tag consisting of a few lines
of computer coding placed on certain pages of websites you may visit. We may
use "pixel tags" to do "pixel tracking." Pixel tracking, a common practice,
uses pixel tags to track an individual user's online activity in connection
with online advertisements. Pixel tracking measures the effectiveness of these
advertisements and compiles aggregate and specific usage statistics. For example,
if you sign up for our Service or visit the Website from an advertisement on
another website, or in an HTML based email, the pixel tag will allow the advertiser
to track that their advertisement brought you to our designated landing page
and/or the Website. If you visit our Website and we provide links to another
website, we may also be able to determine that you were sent to and/or transacted
with that third party website from our Website. This data is collected for use
in our marketing and research. Personally Identifiable Information about you
is not collected by us in connection with this process.
Links to Other Websites
The Website may contain links to other websites that are not owned or controlled
by us. In that event, please be aware that we are not responsible for the privacy
practices of such other websites. We encourage you to be aware when you leave
our Website and to read the privacy statements of each and every website that
you visit. This Privacy Policy applies only to information collected by the
Website.
Bulletin Boards / Chat Rooms / Public Profile Page
If you use a bulletin board or chat room on the Website, you should be aware
that any Personally Identifiable Information that you submit there can be read,
collected and/or used by other users of those forums, and could be used to send
you unsolicited messages. We are not responsible for the Personally Identifiable
Information that you choose to submit in those forums. We reserve the right
to terminate the Member status of anyone who uses those forums in a manner inconsistent
with our Terms of Service.
Access to Personally Identifiable Information
If your Personally Identifiable Information changes, or if you no longer desire
our Service, you may correct, update or delete your Personally Identifiable
Information by making the change(s) or deletions, as applicable, on your MyProfile
page on the Website, by emailing our Customer Support at cs_support@PredictoMobile.com
or by contacting us by telephone or postal mail at the contact information listed
below.
Minors
No information should be submitted to, or posted at, the Website by visitors
under eighteen (18) years of age without parental consent, and we do not knowingly
collect Personal Identifiable Information from such individuals without parental
consent. The Website and Service are not for use by individuals under thirteen
(13) years of age. If you are older than thirteen (13) years of age but under
eighteen (18) years of age, you may use the Website and/or Service, but only
where you have a parent's consent, except for Florida State residents, where
you must be at least eighteen (18) years of age to use the Service. We encourage
parents and guardians to spend time online with their children and to participate
and monitor the interactive activities of their children.
Security
The security of your personal information is important to us. We follow generally
accepted industry standards to protect the personal information submitted to
us, both during transmission and once we receive it. No method of transmission
over the Internet, or method of electronic storage, is 100% secure, however.
Therefore, while we strive to use commercially acceptable means to protect your
personal information, we cannot guarantee its absolute security, and therefore
you transmit information to us at your own risk. Once we receive your transmission,
we make reasonable efforts to ensure its security on our systems. Access to
this personal information is strictly limited, and not accessible to the public.
All of our users' personal information is restricted in our offices. Only employees
who need the information to perform a specific job are granted access to personal
information. Our employees are dedicated to ensuring the security and privacy
of all PredictoMobile™ user personal information. Employees not adhering to
our written firm policies are subject to disciplinary action. In compliance
with applicable federal and state laws, we will notify you and any applicable
regulatory agencies if we learn of an information security breach of your Personal
Identifiable Information. We will notify via email if there's such a breach.
Please be advised that notice may be delayed in order to address the needs of
law enforcement, determine the scope of network damage, and to engage in remedial
measures. If you have any questions about the security practices of the Website,
you can email us at cs_support@PredictoMobile.com.
Business Transitions
If we go through a business transition such as a merger, acquisition by another
company, or sale of all or a portion of our assets, your Personally Identifiable
Information will likely be among the assets transferred. You will be notified
of any such change in ownership or control of your Personal Identifiable Information.
Changes in this Privacy Statement
We reserve the right to modify this Privacy Policy at any time, so please
review it frequently. If we decide to change this Privacy Policy, we will post
those changes to this Privacy Policy, and provide notice via email, on the Website
homepage and/or other means that we deem appropriate so that you are aware of
what information we collect, how we use it and under what circumstances, if
any, we disclose it. Your continued use of the Website and/or Service following
notice of changes to this Privacy Policy will constitute your acceptance of
any changes.
Contacting Us About Privacy Questions or Concerns
If you have any questions about this Privacy Policy, the Service, Sweepstakes,
Surveys or the Website, you may obtain support at any time through the Website
at www.predictomobile.com/support, via email at cs_support@PredictoMobile.com,
or via telephone at 800-360-0518. You may also text "HELP" to 654654 at any
time to receive summary information about your PredictoMobile™ account and instructions
on how to access customer service.
